ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones.[5] The company’s business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.[6][7] ConsumerAffairs was founded in 1998 by Jim Hood.[8] The company has been headquartered in Tulsa, Oklahoma since 2010 and also has offices in Austin, Texas, the Philippines, and Argentina.[9]
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