How Glassdoor Uses Your Personal Information

What is Glassdoor?

Glassdoor is a website that provides job seekers with information about companies, including reviews and ratings from current and former employees. It was founded in 2007 and has since become a popular resource for job seekers looking for insights into company culture, salaries, and work-life balance. 

What Personal Information Does Glassdoor Collect?

Glassdoor collects personal information from users who create an account on their website. The information collected may include:

  1. Name: Glassdoor collects users’ first and last names when they create an account.

  2. Email address: Glassdoor requires users to provide an email address to create an account.

  3. Password: Users are required to create a password to access their account.

  4. Work experience and education: Users can enter information about their work experience and education on their Glassdoor profile.

  5. Salary information: Users can enter information about their salary and compensation on their Glassdoor profile.

  6. Reviews and ratings: Glassdoor collects reviews and ratings from users about their current or former employers.

Background

Glassdoor was founded in 2007 by Robert Hohman, Rich Barton, and Tim Besse. The founders saw a need for transparency and information sharing in the job market, particularly when it came to company culture and salaries. 

How Does Glassdoor Use Your Personal Information?

Glassdoor uses your personal information in several ways, including:

  1. Creating and managing your account: Glassdoor uses your name, email address, and password to create and manage your account on their website.

  2. Displaying your reviews and ratings: If you choose to write a review or rate an employer on Glassdoor, your username, job title, and location may be displayed alongside your review.

  3. Providing personalized job recommendations: Glassdoor may use information about your work experience, education, and job preferences to provide personalized job recommendations.

  4. Sending email notifications: Glassdoor may send email notifications about job opportunities, company updates, and other relevant information based on your preferences and activity on the website.

How Can You Manage Your Privacy Settings?

Managing your privacy settings on Glassdoor is easy and can be done by following these steps:

  1. Log in to your Glassdoor account.

  2. Click on your profile picture or username in the top right corner of the screen.

  3. Select “Settings” from the dropdown menu.

  4. Navigate to the “Privacy” tab.

  5. Review the options under “Profile Privacy” and “Account Privacy” to control who can view your profile information and how your account is used.

  6. Update your preferences as needed by toggling the buttons on or off.

  7. Click “Save” to apply your changes.

Is Your Personal Information Secure With Glassdoor?

  1. Data encryption: Glassdoor uses SSL encryption to secure data transmitted between users and the website. This helps protect against unauthorized access and interception of personal information.

  2. Password protection: Glassdoor requires users to create a strong password and uses hashing and salting techniques to protect against password breaches.

  3. Access control: Glassdoor limits access to personal information to authorized employees who need it to perform their job functions.

Data Collection & Usage Practices

Glassdoor collects and uses data in several ways to provide its services and improve user experience. Here are some of the data collection and usage practices of Glassdoor:

  1. Personal Information: Glassdoor collects personal information from users who create an account on their website, including name, email address, password, work experience, education, salary information, reviews and ratings, and demographic information.

  2. Usage Information: Glassdoor collects usage information about how users interact with the website, such as pages visited, time spent on the website, and search terms used. This helps Glassdoor improve the user experience and provide better search results.

  3. Cookies and Similar Technologies: Glassdoor uses cookies and similar technologies to collect usage information and to provide personalized recommendations and advertisements. Users can manage cookie settings and preferences through their web browser.

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User Profile and Activity Information

Glassdoor collects user profile and activity information to provide personalized job recommendations, improve the user experience, and conduct research and analysis. Here are some examples of user profile and activity information that Glassdoor collects:

  1. Work experience and education: Users can enter information about their work experience and education on their Glassdoor profile. This information helps Glassdoor provide personalized job recommendations and salary estimates.

  2. Salary information: Users can enter information about their salary and compensation on their Glassdoor profile. This information is used to provide salary estimates and to help job seekers negotiate better salaries.

  3. Reviews and ratings: Glassdoor collects reviews and ratings from users about their current or former employers. This information helps job seekers make informed decisions about potential employers and helps employers understand how they can improve their company culture and management practices.

Location-Based Services & Analytics Tools

Glassdoor may use location-based services and analytics tools to provide personalized job recommendations and to improve the user experience. Here are some examples of how Glassdoor uses location-based services and analytics tools:

  1. Location-based services: Glassdoor may use a user’s location to provide job recommendations that are relevant to their area. For example, Glassdoor may show job listings that are close to the user’s current location or in a specific city or region.

  2. IP address: Glassdoor may collect a user’s IP address to provide more accurate job recommendations and to help prevent fraud or abuse.

Third Parties & Advertising Agencies

  1. Job boards: Glassdoor may partner with job boards, such as Indeed or Monster, to provide more job listings and relevant content to users.

  2. Advertising agencies: Glassdoor may work with advertising agencies to provide personalized advertisements to users. Advertisements may be targeted based on user behavior, preferences, and other factors.

Cookies and Other Tracking Technologies

  1. Cookies: Glassdoor uses cookies to collect information about a user’s browsing behavior, such as pages visited, time spent on the website, and search terms used. This information is used to improve the user experience and to provide more personalized job recommendations and advertisements.

  2. Web beacons: Glassdoor may use web beacons, also known as pixel tags, to collect information about user behavior, such as clicks and page views. This information is used to measure the effectiveness of advertising and to improve the user experience.

Social Media Features and Widgets

  1. Social media buttons: Glassdoor may include social media buttons, such as Facebook or Twitter share buttons, to allow users to share content with their social networks.

  2. Social media login: Glassdoor may allow users to log in to their account using their social media credentials, such as a Facebook or LinkedIn account.

Do Not Track Signals

Glassdoor honors Do Not Track signals from web browsers and allows users to manage their preferences and settings for personalized content and advertisements. When a user enables the Do Not Track feature in their web browser, Glassdoor will not collect data for personalized content or advertisements.

Targeted Advertising Practices

  1. Retargeting: Glassdoor may use retargeting to display ads to users who have previously interacted with the website. For example, if a user has viewed a job listing but did not apply, Glassdoor may display an ad for the same or similar job to encourage the user to apply.

  2. Behavioral targeting: Glassdoor may use behavioral targeting to display ads to users based on their browsing behavior and preferences. For example, if a user has viewed job listings in a particular industry or location, Glassdoor may display ads for related jobs or employers.

Behavioral Advertising/Online Tracking

Glassdoor uses behavioral advertising and online tracking to collect information about users’ browsing behavior and preferences, and to deliver personalized content and advertisements. Here are some examples of how Glassdoor uses behavioral advertising and online tracking:

  1. Cookies: Glassdoor uses cookies to collect information about users’ browsing behavior, such as pages visited, time spent on the website, and search terms used. This information is used to deliver personalized content and advertisements.

Interest-Based Ads

Glassdoor uses interest-based advertising to deliver personalized content and advertisements to users based on their interests, behavior, and other factors. Here are some examples of how Glassdoor uses interest-based advertising:

Access to Your Information and Preferences

  1. Profile settings: Glassdoor allows users to manage their profile settings and to update their personal information, such as work experience, education, and salary information.

  2. Email preferences: Glassdoor allows users to manage their email preferences and to opt-out of promotional emails and notifications.

  3. Cookie preferences: Glassdoor allows users to manage their cookie preferences and to opt-out of personalized advertisements.

  4. Data download: Glassdoor allows users to download a copy of their personal information, including reviews, ratings, and salary information.

  5. Account deletion: Glassdoor allows users to delete their account and to request that their personal information be removed from the website.

Accessing & Updating Your Account Information

  1. Log in to your Glassdoor account using your email address and password.

  2. Click on your profile picture or name in the top right corner of the screen.

  3. Select “Settings” from the dropdown menu.

  4. From the settings page, you can update your personal information, such as your name, location, work experience, and education.

  5. You can also update your email preferences, password, and notification settings.

Changing or Removing Your Content From the Site

If you have posted content on Glassdoor and you would like to make changes or remove it, you can do so by following these steps:

  1. Log in to your Glassdoor account using your email address and password.

  2. Find the content you would like to change or remove. This may include reviews, ratings, and comments.

  3. Click on the content to open it.

  4. To edit the content, click the “Edit” button and make your changes. Then, click the “Save” button to update the content.

  5. To remove the content, click the “Delete” button and follow the prompts to confirm the deletion.

Deletion Requests, Opt-Out Requests, and Restrictions on Processing of Data

If you would like to delete your Glassdoor account or request that your personal information be deleted, you can do so by following these steps:

  1. Log in to your Glassdoor account using your email address and password.

  2. Click on your profile picture or name in the top right corner of the screen.

  3. Select “Settings” from the dropdown menu.

  4. Scroll down to the bottom of the page and click on “Delete Account”.

  5. Follow the prompts to confirm the deletion of your account and personal information.

See how Jeff Sinclair, the CEO & Co-Founder of Eventbase, an award-winning event app powering events like South by Southwest and CES, personally responds to Glassdoor reviews.

 

Take a look at how the Randy Frisch, President & CMO of Uberflip, a cloud-based platform empowering B2B marketers with personalized content experiences, approached a negative review he did not agree with by aligning it with Uberflip‘s Core Values.

Conclusion,

Glassdoor is a popular job search website that provides job seekers with access to company reviews, ratings, salaries, and other information. Glassdoor collects personal information from users, such as their name, email address, and work experience, to provide personalized content and advertisements.

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