Do you have a Facebook page for your business and are concerned about the reviews posted on it? In 2018, it is more important than ever to manage your online reputation and make sure customers are leaving positive feedback. Luckily, there is a way to turn off reviews on your Facebook page. Read on to find out the benefits of turning off facebook reviews, understand Facebook’s review settings, and get step-by-step instructions for doing so. With some effort, you can protect your brand and build customer trust with an effective review management strategy.
The Benefits of Turning Off Reviews on Facebook Page 2018
The benefits of turning off reviews on your Facebook page in 2018 are numerous. For starters, it allows you to control the narrative about your business, rather than leaving it up to customers or reviewers. It also lets you protect your brand from negative false reviews that could damage its reputation and deter potential customers. Finally, it gives you the opportunity to respond quickly to both positive and negative reviews, ensuring that all customers have a great experience with your business. By turning off reviews on your Facebook page, you can make sure that only the most accurate and relevant feedback is posted about your business.
Understanding Facebook’s Review Settings
If you want to control the narrative about your business, one of the best things you can do is understand Facebook’s review settings. To start, there are two main types of business reviews that appear on Facebook: public and private. Public original reviews are visible to everyone who visits your page, while private reviews are only visible to people who have interacted with your page.
Step-by-Step Guide to Turning Off Reviews on Your Facebook Page 2018
If you’re looking to make changes to how reviews appear on your Facebook page, this step-by-step guide will help you in turning off reviews for 2018.
First, login to your Facebook page and select the “Settings” option from the dropdown menu. Once you’re in the settings page, click on the tab labeled “Reviews.”
On this page, you’ll be able to customize the type of reviews that will show up on your page. Select the option labeled “Turn Off Reviews,” which will prevent any new reviews from appearing on your page.
On your computer, use a Web browser that fights trackers, like Mozilla’s Firefox. Or go even further by adding an ad or tracking-blocking extension to your browser, such as the EFF’s Privacy Badger. My account tallied much less off-Facebook activity than most of my colleagues because I use Firefox along with Mozilla’s Facebook Container add-on, which prevents Facebook’s software from connecting with other sites.
External Link: https://www.eff.org/privacybadger
By taking the time to configure your review settings, you can ensure that only accurate and relevant feedback is posted about your business, helping to maintain its stellar reputation. Now, let’s get started on Step 1: Log in to Your Facebook Account!
Step 1: Log in to Your Facebook Account
Logging into your Facebook page is the first step in turning off reviews on your page. To log in, simply navigate to the Facebook homepage and click “Login”. Enter your email address and password, then hit “Log In”. Once you’re logged in, select the dropdown menu next to the home button and select “Settings”. On this page, you will be able to make changes to how reviews appear on your page. From here, you can turn off reviews for 2018 and customize which types of reviewers can leave feedback (e.g., customers or employees). You can also choose whether or not reviews should be filtered for inappropriate language or a rating below a certain number.
Step 2: Go to Your Facebook Page Settings
The second step in turning off reviews on your Facebook page is to go to the settings for your page. To do this, click on the dropdown menu next to the home button and select “Settings”. On this page, you will be able to make changes to how reviews appear on your page. Here, you can turn off reviews for 2018 and customize which types of reviewers can leave feedback (e.g., customers or employees). You can also choose whether or not reviews should be filtered for inappropriate language or a rating below a certain number. Finally, decide if those who leave reviews and ratings should remain anonymous or have their name displayed alongside the review. With these settings configured correctly, no further reviews will appear on your Facebook page until they are turned back on again!
Step 3: Find the “Reviews” Section and Uncheck the Box
The third step in turning off reviews on your Facebook page is to find the “Reviews” section and uncheck the box. To do this, go to the “Settings” page and click on “Edit Page”. Then, select the “Reviews” tab from the left-hand menu. Here, you will see a checkbox labelled “Allow people to post reviews on this Page”. Uncheck this box to turn off reviews for your page. Once completed, no new reviews can be posted until you turn them back on again! Additionally, any current reviews will remain visible until you delete them manually or choose to hide them from view.
Step 4: Save the Changes to Turn off Reviews On Your Page
The fourth and final step to turn off reviews on your Facebook page is to save the changes. Once you’ve unchecked the box next to “Allow people to post reviews on this Page”, make sure to click the blue “Save Changes” button at the bottom of the page. This will ensure that all of your settings are updated and that no new reviews can be posted on your page. You can always turn reviews back on again by re-checking the box in Step 3 and saving your changes.
Potential Challenges When Turning Off Reviews On Facebook Pages 2018
When turning off reviews on a Facebook page, there are some potential challenges that business owners should be aware of. One challenge is the potential for negative publicity when reviews are disabled. Since customers may not be able to leave feedback publicly, they might turn to other channels such as social media or word-of-mouth to express their dissatisfaction with the company’s products or services. Another challenge is the loss of valuable customer insights. When reviews are disabled, businesses lose out on being able to gain insight into what their customers think about their products or services and how they can improve them. Finally, businesses may suffer from decreased credibility if they disable reviews since potential customers may see this as a sign that the company does not value customer feedback or has something to hide.
18.3% of U.S. adults made a purchase through Facebook in the last year. (eMarketer)
People Can Still Leave Negative Reviews on Other Platforms
Even though businesses can turn off reviews on their Facebook page, people can still leave negative reviews on other platforms. These reviews could be posted on any number of websites, including Yelp, Google, or even a personal blog. Furthermore, customers may take to social media sites like Twitter or Instagram to voice their displeasure with a company’s products or services. This means that businesses should not rely solely on disabling reviews as a way to avoid negative feedback – they must also actively monitor and respond to customer complaints across all channels.
Difficulty Finding and Deleting Fake or Unfair Reviews from Other Sites or Apps
Fake or unfair reviews can be difficult to find and delete from other sites or apps. It is important for businesses to actively monitor customer feedback across all platforms in order to spot any suspicious activity. Additionally, businesses should use tools such as sentiment analysis software to identify negative reviews that may not be genuine, as well as flagging systems that allow customers to report inappropriate content.
If all of this sounds confusing, it’s not your fault. A Pew survey published in 2019 found 74 percent of American Facebook members were unaware that the social network builds a dossier on each of us to target ads.
Risk of Losing Trust From Customers Who Have Already Left Positive Reviews
When a business receives positive reviews, it can be very beneficial in building trust with potential customers. However, if those same customers later leave negative reviews due to a bad experience, it could cause the business to lose that trust. Even if the negative reviews are eventually removed, there is still a risk that the customer may have already shared their experience with friends and family or on other sites or apps. This could result in further damage to the business’s reputation and may even lead to a loss of future customers.
Tips for Managing Online Reviews in 2018 and Beyond
As businesses become increasingly reliant on online reviews, it is more important than ever for them to be proactive about managing their online reputation.
1. Respond promptly to all reviews – Negative or positive, responding quickly and appropriately shows customers that their feedback is appreciated and taken seriously.
2. Monitor customer feedback across multiple platforms – Keeping an eye on review sites such as Yelp, Google Reviews and Facebook will help businesses stay on top of customer feedback in one place.
3. Use a tool like Reputation Management Software – This type of software can help businesses track customer sentiment across multiple channels and respond quickly when necessary.
4. Develop a strategy to solicit reviews from customers – Asking customers to leave reviews after they have had a good experience is a great way to encourage more positive feedback.
5. Actively collect customer feedback offline as well – Don’t forget that customers may also be leaving feedback directly with the business itself either via email or in person, so it’s important to make sure all customer feedback is being tracked in some way.
You can use a browser plug-in to limit data tracking. For example, Mozilla launched a Firefox browser plug-in, called a Facebook Container, that helps control how much data the social media company can access.
Develop a Strategy for Responding to Negative Reviews
Developing a strategy for responding to negative reviews quickly and professionally is essential for businesses to ensure their online reputation reflects positively on the brand. Businesses should monitor social media platforms, business listings, and review sites regularly to stay on top of customer feedback. Technology such as automated review widgets can also be used to streamline the process.