As of my knowledge cutoff in September 2021, Glassdoor is an online platform that allows employees and former employees to anonymously review and rate companies. When a review is reported on Glassdoor, the platform follows certain procedures to handle the reported reviews. Here’s a general outline of the process:
- Review Assessment: Once a review is reported, Glassdoor’s content moderation team evaluates the reported review. They review the content and compare it against Glassdoor’s guidelines to determine if it violates any policies. They consider factors such as the review’s language, tone, and relevance.
- Communication with Reviewer: If the reported review is found to be in violation of Glassdoor’s guidelines, the platform may contact the reviewer to inform them about the violation and give them an opportunity to revise or remove the review. Glassdoor may also provide guidance to reviewers to ensure their feedback complies with the platform’s policies.
- Review Removal: If the reported review is deemed to be in clear violation of Glassdoor’s guidelines and the reviewer doesn’t revise or remove it, Glassdoor may take action to remove the review from the platform. The removal of a review is typically a last resort and only occurs when it violates specific policies.
It’s important to note that the specific procedures and policies followed by Glassdoor may have evolved since my last update in September 2021. Therefore, it’s advisable to refer to Glassdoor’s official website or contact their support for the most up-to-date and accurate information on how they handle reported reviews.